On November 1, 2016, Microsoft is releasing their first ever “hosted by Microsoft” cloud accounting solution for small and medium businesses, their first ever “hosted by Microsoft” enterprise resource planning solution for larger businesses, AND is rebranding their entire Customer Relationship Management suite.
Wow. That is a lot to take in. If you have questions about any part of this, you are not alone. This is the largest shake up in the Microsoft Dynamics world in years, if not ever. Let’s look at each of these items one by one and by the time we are done you should have a solid understanding of what these new offerings do and their intended target markets.