User Group Summit is the annual conference for users of the Microsoft Business Applications platform – featuring education on all versions of Dynamics 365, AX, CRM, GP, BC/NAV, Power BI, PowerApps, and Microsoft Flow. Every year, there are hundreds of cutting edge sessions to choose from. Here are my top 5 Dynamics 365 Customer Engagement (CRM) picks:

​Ask yourself this. Do you want to:

• Manage your customers?
• Engage with them?, and/or
• Create a superior customer experience?

Most, if not all, CRM (Customer Relationship Management) systems on the market today can help you merely manage your customers. But only Microsoft Dynamics 365 for Customer Engagement (commonly abbreviated CE), can do all 3 of the above and perform these functions well, making the name change important.

If you are a member of the GPUG community, you may already know what it means to be a GPUG All-Star.  But if you don’t, the definition according to Dynamic Communities (the organization behind the user group) is below. 

“The GPUG All-Star Award program recognizes GPUG members who have a passion for Microsoft Dynamics GP and have made significant contributions of their time and expertise to educate and connect the greater GPUG community. GPUG All-Star Award recipients are nominated and voted on by GPUG members.”
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​When Digital Transformation (DT) first became a buzz word, companies scrambled to develop their digital goals as well as step-by-step programs that would help them reach those goals. But what exactly is DT? One definition is: The novel use of digital technology to solve traditional problems in new ways and enable new types of innovation and creativity, rather than merely enhancing and supporting traditional methods. 

However, in an earlier narrower sense, DT simply referred to the concept of “digitizing,” which was basically synonymous with "going paperless.” Converting documents and data to a digital form was often the first step in a much longer journey toward a fully digital enterprise. 
 

​​You’ve probably heard of the title “Microsoft MVP” before, and if you are an InterDyn Artis client or are active within the Dynamics community, you’ve probably heard of Shawn Dorward before, too. Shawn is a Practice Lead here at InterDyn Artis, and he just recently received his Microsoft MVP renewal for the second year in a row.

You may have heard of the MVP title and know some of the individuals who attain it, but do you actually know what it really means to be a Microsoft MVP? This isn’t a title that Microsoft gives out lightly, and it certainly isn’t something that is easily attainable. I hope this blog can shed some light on what all goes into being an MVP, how hard these individuals work on a daily basis and how truly impressive it is to hold the title. 
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​Bloggers are wordsmiths. I’m no exception. I might have switched 2 little words in the title of this blog, and it would have made a big difference. I might have written, “Why Should You Choose Microsoft Dynamics Business Central for Cloud ERP?” Instead, I wrote: “Why You Should Choose Microsoft Dynamics Business Central for Cloud ERP.” The former is a question. The latter is a statement.
 
I chose to make a statement because there are so many great reasons why you should indeed choose Microsoft Dynamics Business Central as your Cloud ERP solution.
 
Let’s take a step back to look at the playing field, and you’ll see that the field is crowded with options. So if you’re in the process of choosing a Cloud ERP solution for your company, you may feel compelled to conduct the traditional due diligence and explore several. That requires online research, creating a list, winnowing it down to a short list, scheduling and sitting through demos, getting input from several members of your team, making a choice, entering into negotiations with a provider, pouring over the contract…

Posted by Tim Fry
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By now you’ve been at this for a while. You’ve Googled ERP systems and looked at all the marketing fluff until you’re blue in the face. You’ve been talking to different vendors and based on capabilities you have it narrowed down to a few. Now you need to see what these systems can do. So, you schedule a demo, look at all the pretty buttons and widgets, and come away still not really sure. What happened? How can you make this a more effective process? 

From the most humblest of beginnings...

​Celebrating 30 years in business is as good of a reason as any to wax nostalgic about our humble beginnings in business and our modest level of success over the years.

InterDyn Artis was founded by two high school friends in 1989 and loosely followed a business plan concocted in the MBA program at Virginia Tech sometime in 1987.  Our original intent was not necessarily as ambitious as starting our own business but rather how to power through a project in our Management Information Systems course and get a decent grade.
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