We're here to help you!

Can't find what you need? We've got your back. Whether you're looking for insight on product efficiency and add-ons or need assistance with troubleshooting or development, we've got a team member that can help!

Strategic Account Managers

We value the long term relationship with each of our clients and to help accomplish this, each and every one of our clients is assigned a dedicated Strategic Account Manager (SAM). This person serves as your main contact and is there to help with anything you need, whether it be adding users, deciding if you need to review your current processes to ensure you're getting the most out of out software investment, or just to let us know that we’re doing a good job. 

    Get in Touch with Your SAM

Ongoing Support Team

We know that no matter how proactive you are, sometimes things happen. That is why we have a dedicated support team that puts your business needs first. Whether you need help with troubleshooting or support, our team is equipped with the resources and expertise to help you succeed. On top of that, we have a dedicated Support Coordinator who’s only job is to make sure your issue gets resolved quickly and effectively.
Support Phone Numbers

  • Charlotte: (704) 846-6750
  • Nashville: (615) 309-2487
  • ​Knoxville: (865) 862-3035
Support Email
​
techhelp@lbmc.com

Helpful Resources

Check Out Our Forum
​View help topics >
Scroll Through Our Blog
Explore topics relevant to you >
Learning Opportunities
​Interactive training year-round >